Purely Gadgets - part II

You may remember that I ordered and received my new camera from www.PurelyGadgets.shitcustomerservice.co.uk… I also mentioned that I’d not received the charger for the camera meaning I can’t use it and it is not fit for the purpose it was bought. Instead I’d been sent and American charger (to my English address, paid for in English pounds)…

Well, I STILL haven’t received the item and when I emailed them to chase it up I was told

“I am sorry for the inconvenience caused. We already contact the manufacturer regarding your, inquiry and the item needs to source overseas and it will take some time. We will keep you posted for the development and dispatch to you the charger as soon as possible. Thank you for understanding regarding this matter.”

I’ll start by correcting that…

• contact - perhaps this should say “contacted”
• your,- erm, comma?? why?
• needs to source - maybe this should say “needs to be sourced”

Also, “it will take some time” - why should it take some time when the adaptor that they apparently sourced from overseas (the one they tried fobbing me off with) came 3 days after I contacted them, by recorded delivery. Also, why do they need to source it from overseas -  IT’S ENGLISH!!

So, it’s now been 11 days since they told me that they had ordered it for me, 2 weeks and 2 days since I received the camera and 3 weeks since I ordered the camera.

I will be contacting trading standards and EVERY gadget website and blog I can find. I am doing this Friday if I have not received the charger for the camera by the time I get home from work.

What adds insult to injury is that EVERY email I have received from them has contained either poor spelling or poor grammar.

I should also add that since I posted the first blog post about the hassle I am having with them, I have a record number of hits on that post and with search terms for their company. Just think how much worse it will be once other blogs and websites join me in my battle against PISS POOR COMPANIES!!!

I am beginning to wonder WHY they changed their name from ‘Easygadget Ltd’ in 2006 to ‘PurelyGadgets Ltd’.

They don’t know who they’re messing with.

you hate facebook? *EDIT*

For those of you who, like me, hate Facebook…

It really IS that annoying, isn’t it?!

*EDIT*

I just watched it again and Facebook pisses me off even more… with all the poking and random weirdo’s wanting to be your friend…

• 15.45: “Emma and Dave just held hands”
• 15.50: “Emma threw a cupcake at Dave”
• 15.59: “Dave threw a big sloppy kiss at Emma”
• 16.00: “Matt Randomson is in a relationship with Clare Smith”
• 16.01: “Matt Randomson is single”
• 16.02: “Clare threw banana at Matt”
• 16.03: “Clare Smith is in a relationship with Matt Randomson”
• 16:10: “MrsFancypants grabbed Emma and Dave, pulled Daves arms of, beat Emma with them and then threw Emma at her big ghey sloppy bloody fella… whilst poking Matt Randomson in the eye with the big shitty stick that she pulled out of Clare Smiths ass!!!”**
• 16.12: “MrsFancypant has deleted Facebook!”

**Please pay particular attention to the fact that it took me only 7 minutes to seriously fuck-up Emma, Dave, Matt and Clare.

conclusion: jobsworth!

Where I work, there are hundreds of departments within the whole ‘organisation’. Somewhere out there over the rainbow, there is someone sat at a desk in one of those departments who makes the rules.

Now, this person is paid to decide what rules should be implemented and then they have to give a reason as to why this new rule is necessary. It’s not just about making them up, you see. They physically have to write it up and make it read like it’s a brilliant idea.

Last week throughout the UK media, there was a big hooharr about bacteria at work, more specifically the amount of bacteria that is on our keyboards. Apparently there is more bacteria on/in our keyboards than on a toilet seat.

Therefore, the new rule is that we can no longer eat hot food at our desks. Apparently, if it’s a cold lunch, you are ok for the time being but anything hot is banned from all desks.

The way they’ve worded it is; ”if it requires cutlery, you can’t have it at your desk.” Apparently, if your cupp-a-soup has croutons in it, you can’t have it at your desk but you can still have sandwiches and normal cuppa-a-soups minus the croutons. Yes, seriously.

Now, I don’t know about anyone else but I am fully aware that I work with filthy dirty trampy people and therefore I am anal about keeping my stuff clean and sanitised. For instance, every Monday morning I clean my keyboard, my mouse, my phone, my screen and my desk area. I do this because the cleaners don’t, and I think that if I do it, I know it’s done.  

Of course, there are some people who never clean their equipment and you can tell by looking at it. My keyboard for example is spotless, it looks like new although I have have almost cleaned some of the text off of it. Other peoples desks have like a green/cream mold over their keyboard and under their mouse. it’s rank, it’s disgusting and it’s wrong.

***OFF TOPIC***

Another example of how disgusting some of the staff here are;

 

Earlier in the week, I nipped to the ladies for a wee and on opening the first toilet door, I was met with this…

 

Some ungodly gypo had chosen both options during their recent visit, they’d not used toilet roll and then they’d left without flushing. I calmly returned to my desk after throwing up in my mouth 18 times and made a sign for the door.

It read “BE WARNED!! THE LAST VISITOR WAS A DIRTY HOBO!” Of course as always in this miserable shit-hole, someone sneaked in, took down my sign, threw it away, and still DIDN’T FLUSH THE CHAIN!

So, not only had they been miserable twats and thrown my sign away but they’d then left the mess there for some other poor unsuspecting fool to find. It had me heaving for about an hour.

What’s worse, they’re planning on banning food at our desks altogether at some point. So, this now means that you either lose time by going elsewhere to eat (meaning someone else is covering for you) OR you don’t have lunch! This will supposedley also include drinks.

So, somewhere out there over the rainbow there is someone sat at a desk in one of those departments who spends their days (and possibly weekends) making up rules to constantly make our job harder or more soul destroying.

Conclusion; jobsworth

BANNED: digress

When one says “I digress”, what they are meaning is “I’m going off topic a little”.

Now, I understand this and most of the bloggers (whose blogs) I read understand this, and use it in context. Apparently though, not everyone does. Well, seeing as this is the new “cool” word that the blogging community is desperate to use, I hereby ban it from my blog.

It will not be used in my posts and it will not be allowed in comments. Seriously Kelley who NO DOUBT will do it to annoy me I will change your shit!

So, for future reference, the word “digress” means to deviate or wander away from the main topic or purpose in speaking or writing; depart from the principal line of argument, plot, study, etc.

It is not a word to use when you’re just bored and nor is it a word to link things. IT MEANS YOU ARE UNABLE TO STICK TO THE POINT!!!

*sighs*

Right, now that I’ve got that out of the way, I will explain why it is annoying me so much…

Firstly, I’ve become a little tired of blogging at the moment (who doesn’t every so often), I did the NaBloPoMoHoMoYo and I loved it because I used it to learn something new every day, and I enjoy ranting and whinging (obviously) occasionally but when I have nothing to say, I don’t say anything. I don’t bore you with my stupidity (I save that for my UK and US BFF’s).

Therefore, I expect the same in return. I don’t expect to waste my time reading only to get to the end to realise that it was meaningless. There was no point. I then have to re-read it to check I wasn’t just being stupid and missing the point. Of course, I still get to the end and come away with nothing. It annoys me. I want it to be funny, intelligent, honest, thought provoking… anything.

What I don’t want to read is “I    went    to    the    shops!” “I   bought   a   hat!” “I   sat   in   my   garden!” - who gives one?! What makes it worse is when they email you… “Hey Fancypants, have you checked out my blog lately?”. Of course out of sheer stupiditypoliteness I will say “No, my laptop’s broken” or “No, but I was JUST about to!” I’d much rather be honest with “NO, IT’S GASH. YOU’RE BORING AND THE ONLY THING WORSE THAN ‘BORING’ IS ‘BORING IMITATING INTELLIGENCE’ BY USING WORDS OUT OF CONTEXT! Please do not email me again”

There is one blog in particular that annoys me. I know the girl as it happens, and I used to have a lot of time for her but these days she just annoys me. You know when you’re on messenger and that annoying friend comes online and you wait the appropriate length of time before logging off - THAT’S HER! She’s also the one that emails me asking me to read her blog.

We go through the same things every time on messenger. How’s work, relationships, weather, ME!

I’m learning now though. I used to be really chatty and would tell her about something that I want and days later I’d get an email showing me that same item, in her hands. It’s pathetic and it’s cruel. She did this with a car, a phone and nail varnish.

She even copies bags, jewellery, card-making and xmas gift ideas I have.

I know they say it’s a form of flattery but shit!! It’s rude and it’s ghey …and in case it was blatantly obvious, IT ANNOYS THE BASTARD OUT OF ME!

****this is the bit where i will not digress, but i might go off topic a bit****

Is it me or does anyone else, visit websites, pick out stuff they want and can afford, add it to their basket BUT THEN CLOSE THE WINDOW AND NOT BUY IT?! I think I am losing my appreciation for shopping. Oh God! 

 ****OH AND A BIT MORE “OFF TOPIC-NESS”****

What is WITH the new identicons that you silly silly people are using instead of an avatar?! They’re ghey and they look like doilies… ya know, those frilly lacey things that OLD PEOPLE HAVE!!! Stop.It.Now

The Law according to MrsFancypants - Rule #1

“NO MOANING IN MY PRESENCE BETWEEN THE HOURS OF 07.00 AND 10.00″

This gives me time to wake up and have a chance to settle into work before having a mahusive row.

I have arrived at work and the usual suspects are having a full-on breakdown. It started off as a moan about the phones, then it strayed to moaning about the window cleaner and now we’re somewhere in the middle of foreign policy and the whole “we should help Burma” thing.

I of course haven’t helped the situation by adding that I think we ought to be sorting out our own country before we start interfering elsewhere.

This led to a stapler being slammed down, a big stroppy sigh and a shit-fit from Billy.

I still think though that we ought to spend more time and money on his country before we try to save the world. We’ve got enough shit of our own. I am now not very popular!!

copycat outed LIVE on MrsFancypants…

I was bumming around online today whilst working ever so hard at the same time and I ended up on Debenhams website looking at bags that I shouldn’t be buying until I have my car back and it’s paid for.

I stumbled upon these beauties…

 

I LOVE LOVE NEED Radley bags. They’re really cute but as yet I haven’t bought one because I firmly believe that they’re ridiculously overpriced.  The brown one is priced at £135 ($270 or thereabouts) and the cream one is £100 ($200).

Well, whilst looking at these wonderful bags, I remembered a couple of bags that I already own…

 

They’re by Jane Shilton and I bought them both 2 years ago.

NOTICE ANY SIMILARITIES?!

Look at this…

 vs.

hmm, brown with coloured spots!!

and…

  vs. 

…stitched circles eh?!

Personally, I think it’s a complete rip-off. I paid less than half of what the copies are going for!!!

COME ON MRS SHILTON, POKE MRS RADLEY “IN THE EYE YO WITH A BIRO”

surprise surprise

Assuming you’ve read the post below, the PENIS didn’t show up.

What’s more, he sent his boss to tell us that he wouldn’t be attending because he has a cold.

pfft

times have changed

Back when I was 19/20 years old, I got my first job within the Department where I work now. I’d worked before for the local council in the offices and before that I worked selling windows over the phone whilst I was sitting my exams at school. Back then, this was THE job, the job I would be lucky to get… and I did… sort of.

As I was so young, I was only ‘a casual’ so in reality I didn’t have a permanent contract and I was at least 2 pay grades lower than everyone else. Most of the staff treated me as equal but it didn’t take me long to realise that my grade was looked at as the lowest of the low.

I’d been in the Department for about 2 months when our team leader left. She’d gotten yet another promotion and now earns more a year than I do in 3. She was replaced by a bloke, a decent bloke, funny, laid back etc. He’d been with us 2 months when a new member was added to the team, Rob.

He’d transferred from another office although he would never explain why he’d moved, whereas most people would say why; “it was closer”, “I fancied a change”, whatever. Rob though, didn’t even bother making something up.

He’d been with us about 3 weeks when he started speaking to me like shit, he’d make me late going home, he’d make me have shorter breaks than everyone else, he’d make me flex off to go for a fag (when you don’t have to), he was a full on wanker to me! 

I was the I.T. geek in the office back then, and all of my colleagues were quite a bit older than me and complete technophobes. They would constantly ask me for my advice with computer issues and my reviews were brilliant. Nobody ever complained and I was constantly praised… until this twat turned up.

I would regularly leave work sobbing, and then get home ready for fucking the job off. My mum even told me leave at one point. It was a nightmare.

He would constantly put me down and give me all the shit jobs, he would ask me to make tea for the team (I always said no - I didn’t drink it then so wasn’t making it for ever fucker else).

At that time I was reading the books written by Christopher Reeve about what he’d gone though, and stem cell research etc. I loved those books and would read them during my lunch. I loved the part where his good friend Robin Williams turned up to visit him in hospital (disguised as a doctor).

Anyway, one day during lunch Rob walked into the fag room whilst I was reading that book and he full on lost it. He flipped out shouting at me about his sister and telling me “you think it’s funny?” - I walked out with the parting words “fuck off you fat waster, you can shove your job up your huge arse” (I was thin then :D  )

My boss rang me and explained that Robs sister was disabled so I shouldn’t have walked out. I felt so hard done by. When I came back the next day, Rob was such a twat to me that I couldn’t even make my way home because I was so upset. I sat outside work, round the corner and I rang my mum sobbing and she sent my dad to come and fetch me so that I didn’t have to walk through town upset.

Well, my dad got there and rather than pulling up and waiting for me to get in, he got out of the car and demanded that I show him where Rob was… so he could “knock his teeth down his fucking throat”.  I of course didn’t tell him and he agreed to go home.

I lasted just under a year before I left. I got £50 worth of vouchers, a silver bracelet, a cuddly toy and perfume when I left - which isn’t bad going from a small team.

TIMES HAVE CHANGED…

Well, 8 years later, times have changed, I’m a grade above him now and I’ve moved on. He’s still in the same job, on the same money and he’s still a complete penis.

Tomorrow, he is coming to MY office to give a crappy ‘talk’. I was initially a bit nervous, but I was talking to my boss about it and like she said, I get paid more and he’s still the arrogant cock he always was. 

On top of that, there are a handful of staff in my office who are all funny twats, as in, whenever there’s a meeting they’re always the ones to argue or question everything and be awkward. I happened to mention that there was going to be a ‘talk’ tomorrow about them having to do some more training…. *snigger*

They’ll eat him alive!

Right, that’s me, done for now. I need an early night. It’s hard work being an obnoxious twat… and funnily enough, I have a feeling that tomorrow will be an awesomely obnoxious day.

Before I die…

…I wanna be rich,

I wanna be famous,

nah, I wanna be a superstar….

Ok, not quite, but I LOVE LOVE LOVE that Professor Green track.

I’ve been thinking (and talking) more and more about my trip to the states and I’m getting excited now, even though I’m not planning on going until next year. There are so many things I want to do, and see, and experience, that it’s really hard to narrow down where I’ll get the best experience from.

 

central park, brooklyn bridge

The obvious places I want to go and the things I want to see are Times Sqaure, Central Park, San Francisco Bay, Brooklyn Bridge etc. I’m not really a touristy person on the whole, although there are certain things that I think you can only experience first hand and not with other peoples photo’s and memories. I want my own.

 

San Francisco Bay, Times Square (just like the picture I have on my wall)

Of course, with the states being so huge and me wanting everything at once, I enlisted “Bob from the Bronx” - my new US BFF.

Since discussing my wants and needs from America, we have established that I will be unable to see the whole of the country within a week or three, I probably won’t bump into Kanye West in Chicago, I won’t be meeting and/or marrying Eminem in Detroit and apparently as much as fun as it is to talk like one, I’m not as gangsta as I’d like to think and therefore would die a painful death in Detroit!! I have to agree really (Google has a field day with the term ’Detroit news’) so perhaps me wandering up and down 8 mile road with my camera round my neck and a stupid grin isn’t the best idea I’ve had.

So, although I don’t have an exact plan of where I’m going, we have put together an idea of where abouts I’m going and what I’m going to see.

 

I want to do the ‘city thing’ for the sheer size of American cities but I also want to see the yocals and sit out and have my lunch and a drink in the sunshine. I want to see the inbreds, I want to people watch. I LOVE people watching. It’s ace.

More on this soon…

purely gadgets… (the final post, I promise)

30 April - 7.25am:

Purelygadgets.co.uk is a gadget website (obviously) and is THE particular website where I ordered my new camera from.

Now, I like these unheard of, cheap websites and I think that if you’re clever and you shop around, you can get things cheaper. Now, to find that website I Kelkoo’d  the camera that I wanted and up came their name with a reasonable price compared to the other thousands of sites.

I NOW KNOW WHY!!

So, arriving home from work yesterday I was met by my new camera… the pretty, shiny new camera that I sooo wanted for ages.

Well, I open up the box, check the contents, and am unable to find a plug to charge the camera. Upon further examination I DO have a plug that I can happily use to charge my camera WHEN I AM IN AMERICA.

Now considering that my trips to the states are quite rare, this is not really much use to me, here in ENGLAND.

I of course read and re-read the website and I then read the instructions four or five times…

The website says that the plug is available seperately although it’s not clear if it means the plug I want or a spare adaptor. The book however says that there should be one in the box - BUT THERE ISN’T.

This is an english website, where their items are sold in pounds and the address end .co.uk so presumably, it’s an english company - WHO PROVIDE AMERICAN PLUGS.

I will be ringing them today to clear this up and should I not be satisifed, I will ring trading standards, return the camera, re-ordering it from a reputable site and then I will rant about their piss poor company on every website I can possible get my grubby hands on.

I’ll update later when I’ve spoken to them…

30 April - 09.08am

So, I spent an hour and a half ringing them to sort this out and each time I got a recording saying “please call back during our opening hours of 07.30am and 17.30pm (which I was calling during).

I finally got through at 09.08am and I spoke to a friendly Asian woman who speaks poor English. She told me I was to email them with my problem and that they would contact their supplier.

She requested that I state in the email the serial number and model number of the camera and also whether or not I require a 2 pin or 3 pin plug…

SO NOT ONLY DOES SHE NOT SPEAK THE LANGUAGE OF THIS COUNTRY, SHE CLEARLY ISN’T AWARE THAT SHE’S EVEN IN THIS FUCKING COUNTRY.

Why on earth would I want a 2 pin plug when we are unable to use them here?!

I will update when I get home with any progress. Needless to say, I am beyond pissed off right now!

30 April - 05.30pm

I got home from work and emailed them with my order number, serial number, query and complaint and instantly received an automated reply saying ‘thank you for your quetry. We will get back to you within 24 hours.

30 April  05.45pm

I then get an email from who I’m guessing is the same Asian bird saying that they cannot process my query without my Serial number and as soon as I reply with the serial number, they will talk to their suppliers…

So, I copy and paste my original query with my serial number in it. I make it BOLD and Orange and I send back a reply saying;

“THIS IS STILL MY SERIAL NUMBER. If it is the Serial number of the charger you want, then I can’t help you BECAUSE I DIDN’T GET ONE. If you would be so kind as to let me know how long this will take, it would be greatly appreciated. The camera that was sent to me is not fit for the purpose it was bought and therefore, I should be told how long this process will take so that when I ring Trading Standards, they are aware of the situation and can avise me accordingly.”

1 May - 04.25am

Reference number: NAFF-SITE-DONT-USE-US

Subject: missing item/poor customer service 

Dear Fancypants,

Thank for your reply.

I arranged that a properr UK-style** plug will be sending to you as soon possible.

Thank very for your patience.

Really crappy Customer Service bloke
SHIT-COMPANY-WANKER.COM 

Firstly what is with the grammar - OR LACK OF?? I still maintain that this is an English company and therefore English ought to be the first language they speak.

Secondly, what is a “UK-style” plug?? Is this going to be like those “chocolate style” drinks that have brick dust and brown paper inside. They’ve never been chocolate - but they can just about get away with calling it “chocolate-style” because they’re brown

…and thirdly, I am expected to return the US-style plug to them at my cost as well. FAT FUCKING CHANCE!! 

So, not only has their customer service been piss poor, their agents don’t speak the language of the country they are supposedly based in, their agents are clearly unaware of WHICH country their in, their suppliers are unable to send out the correct packages and THEN THEY EXPECT ME TO PAY FOR THEIR FUCK UP.

…NOT LIKELY FLOWER

In the meantime, a friend of mine suggested I just use the converters you can buy for the time being and await the actual charger, so I can now use my camera. woohoo

2 May 3.00pm

I get home from work to a package sat waiting for me. I sigh and thank god that it’s resolved (I HATE things not being sorted and done with).

I open my parcel and instead of this…

 

I was sent this…

I initially picked the phone up, but then put it down knowing that I’d more than likely lose my temper.

So, I sent this…

Please see the emails below regarding my initial request for an ENGLISH 3 pin plug to charge my new camera. I was under te impression that this had now been understood and sorted.  

 

I have since received a parcel from you containing a foreign adaptor (see picture below)

 

I have received this INSTEAD OF the AC adaptor for my camera (see picture below).

 

Sending me an adaptor to ‘make do’ with is unsatisfactory when all I have requested from you is the correct plug for the item I purchased from you. I incorrectly received the American version, and I have now received an adaptor (this)….

 

I would now like to request again that you please send me the correct item so that I am able to use my camera.

 

I have tried ringing you regarding this matter but I’m told that it has to be dealt with via email, which again I think is quite unprofessional and tacky.

I will await your response.

 

Thank you

MrsFancypants

3 May - 04.20am

I got a reply this morning…

Thank you for contacting us.

Please be advised that although our products are UK specification they may be sourced from overseas, thus the adaptors or plugs may vay.

My apologies for this mishap with the adaptor. I will have arranged that yet again a correct one will be dispatched to you.

Please feel free to contact us if you have any additional questions.

Again, spelling and grammar??? And the will/have thing… He clearly typed “I will” but then decided that I’d be happier hearing “I have” - what a crock of shit.

I got curious after these stupid-o’clock emails so checked the address out…

…and whilst I was under the impression that this was an Englsih company, the emails are coming from America! Highly suspicious for a UK based company with UK specificataion products. 

CUSTOMER-FUCKING-SERVICE eh?!

At least after all of this shit, from this arse company, I have THIS…

 

it’s so small and cute - the same size as a packet of fags